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Black Friday 2023: Frequently Asked Questions

  • Our Black Friday promotion is buy one item get one item for 40% off. The promotion will be taken off the equal or lesser valued item. To make sure to get the maximum discount, ideally have items of equal value in your order, and make sure your order has even numbers of items, not odd.
  • If planning to order multiple items, you may find that it is helpful to split your orders into separate orders to maximize your discount.
  • We try our best to combine orders that are going to the same address but to help please email or add a note to your order if you would like your orders combined. However, as this is a busy time, we cannot guarantee that this will be done,
  • If your combined orders equal over the $125 free shipping we will issue a refund for the shipping charge after your order has been shipped.
  • Please only select "Local Pick-up" if you live in the area and are able to pick-up during our open hours
  • Our typical store hours are Tuesday-Thursday: 12pm-4pm, Friday 12pm-6pm.
  • The sale starts Wednesday, November 22nd at 8am EST and ends Tuesday, November 27th at 12am EST. You can get early access either by joining Backstage Pass or signing up for text messages. We will not honor the Black Friday discount after this time.
  • No codes will work in combination with the Black Friday Sale code, so if you have rewards, promos or gift codes that you would like to use save them until after the sale ends
  • We try our best to keep our inventory as accurate as possible, but there are times where when many people are shopping at one time, items may be oversold. If this happens we will email you to notify that an item as went out of stock and will offer to refund or replace the item with another item of up to $10 more than the original purchased item
  • Due to high volume of orders during this time please expect shipping lead time to be 5-7 for your order to be filled and another 5-7 days for UPS to deliver your order via ground UPS shipping
  • If you select any type of priority shipping this does not reflect the fulfillment time which is 5-7 days.
  • As this is our busiest time of the year, we may send you a pre printed card instead of a handwritten note. We will switch back to handwritten note cards after the Black Friday sale is complete. 
  • If you have more questions, please email us at Thank you so much for supporting our small business this holiday season!